Add photos, estimates and invoices

Send photos, estimates and invoices from the work order link, and write to the property manager there.

Add photos

  1. Step 1Under Photos, type a Caption for the next photos (optional) if you like.
  2. Step 2Select Add photos and choose up to 8 at a time, in JPEG, PNG, WebP or HEIC.

Photos you add while the work is under way, after Start work, are marked During the work; at any other time they are marked Before the work. You can add photos once you accept and until you report the work done.

Send an estimate or invoice

  1. Step 1Under Your estimates and invoices, choose Estimate or Invoice.
  2. Step 2Enter the Amount in dollars and What it covers.
  3. Step 3Attach a document if you like: a PDF or a photo.
  4. Step 4Select Send estimate or Send invoice.

Each one shows its status, such as Waiting for approval, Approved or Rejected for an estimate, and Waiting for review or Accepted for an invoice. You can still send an invoice after you report the work done. Residents never see costs.

Write to the property manager

Under Updates, write in Write to the property manager and select Send. Your messages and every change to the job appear there.

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Related articles

  • Mark a job doneStart the work, say what is holding it up if anything, then report what you did so the manager can close the repair.
  • Schedule your visitSet the time you will come, change it if plans move, and record how each visit went.
  • Accept a work orderA property manager sends you a link to one repair job. Open it to see the work and accept or decline it, with no account needed.

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