Collect rent online

Set up payouts

Rent and deposits paid through Holuway are paid to your own Stripe account, and Stripe pays out to your bank. Only an organization's owners and admins can set this up.

1. 1Open Payouts.
2. 2Enter the email for the Stripe account. Stripe sends a code to it to confirm it.
3. 3Select Set up payouts with Stripe and give Stripe your business details and the bank account for payouts. If you stop partway, select Continue with Stripe later.
4. 4Back on Holuway, the page shows your status. When it says Ready to take payments, tenants can pay online.

If Stripe needs more, the status says Stripe needs more information; select Continue with Stripe to add it. Select Manage payouts in Stripe to see payouts and your bank details.

How tenants can pay

Bank account payments are always on. To also accept cards, turn on Accept debit and credit cards. The page shows the fees that apply to your organization.

The rent ledger

Each lease has a ledger of charges and payments. Open the lease in Leases to see it. From the ledger you can:

• Add a charge, or void or waive one.
• Record a payment made outside Holuway, such as a check or cash.
• Change the rent due day and set Late fee terms. A late fee is added only as your terms say, once per rent charge, after the grace days.
• Refund a tenant's credit, and Return the deposit at the end of a lease.

For your books, Accounting downloads your ledger for QuickBooks Online, Xero or a spreadsheet.