Pay an application fee
When a landlord asks for an application fee, you pay it by card on a secure Stripe page after you send your application.
Before you apply
The application shows the Application Fee and, when one is added, the Card processing fee. Before you send it, the review step says what applying costs in total. Nothing is charged before you send your application.
Pay the fee
- Step 1Send your application. The page that confirms it has an Application fee card marked To pay.
- Step 2Select Pay with the amount. A secure Stripe page opens.
- Step 3Pay by card. You come back to your application, and Holuway checks the payment with Stripe.
- Step 4The card then says Paid, and the landlord can see it with your application.
If you leave before paying, open the link in your confirmation email: your application's page has the same card and Pay button.
Note: The fee goes to the landlord. When a card processing fee is added, the card shows it and the total before you pay.
Other fee statuses
- Collected by the landlord: the landlord collects the fee directly and tells you how to pay it. Holuway does not charge it.
- Waived: the landlord let the fee go. You do not need to pay it.
- Refunded: the landlord refunded it. It returns to your card in 5 to 10 business days.
Questions about the amount or a refund go to the landlord. Their phone and email are on your application's page.
Can the fee be more than my state allows?
No. Holuway never charges an application fee above a state's legal limit.
What if the page says the landlord cannot take card payments yet?
Nothing is charged, and the landlord tells you how to pay.